Terms

Terms & Conditions

Effective Date: July 30, 2026

Welcome to Tripzii.com. These Terms & Conditions ("Terms") govern your access to and use of our website, mobile applications, and travel booking services. By using Tripzii, you agree to be bound by these Terms. If you do not agree, please do not use our services.


1. About Tripzii

Tripzii is an online travel platform that enables users to search, compare, and book travel-related services, including but not limited to:

  • Flight Bookings

  • Hotel Reservations

  • Holiday Packages

  • Car Rentals

  • Bus & Train Bookings

  • Sightseeing & Activities

  • Travel Insurance

  • Visa Assistance

  • Other travel-related services

Tripzii acts as an intermediary between customers and third-party travel service providers unless otherwise stated.


2. Eligibility

To use our services, you must:

  • Be at least 18 years of age or have the consent of a parent or legal guardian.

  • Have the legal capacity to enter into a binding contract.

  • Provide accurate, complete, and up-to-date information during booking.


3. User Responsibilities

You agree to:

  • Provide accurate passenger and traveler information.

  • Review all booking details before making payment.

  • Ensure you possess valid travel documents, including passports, visas, permits, and identification where required.

  • Comply with the rules, regulations, and policies of airlines, hotels, transport operators, and other travel suppliers.

Tripzii is not responsible for losses resulting from incorrect information provided by the user.


4. Booking Confirmation

A booking is confirmed only after:

  • Successful payment has been received.

  • The booking is accepted and confirmed by the relevant travel service provider.

  • A confirmation email or booking voucher has been issued.

Tripzii reserves the right to decline or cancel bookings in cases of pricing errors, suspected fraud, technical issues, or supplier unavailability.


5. Pricing

We strive to ensure that all prices displayed on our platform are accurate. However:

  • Prices may change without prior notice until the booking is confirmed.

  • Taxes, government fees, convenience fees, and service charges may apply.

  • Currency conversion rates may vary depending on your payment method.

In the event of a pricing error, Tripzii reserves the right to cancel the booking and provide a refund where applicable.


6. Payments

Tripzii accepts payments through secure payment gateways.

By making a payment, you confirm that:

  • You are authorized to use the chosen payment method.

  • The payment details provided are accurate.

  • The transaction is lawful.

Tripzii does not store complete payment card information.


7. Cancellations and Refunds

Cancellation and refund eligibility are governed by the policies of the respective travel service provider.

Please refer to our separate Cancellation Policy and Refund Policy for detailed information.


8. Changes to Bookings

Changes to bookings, including name corrections, date changes, or itinerary modifications, are subject to the policies of the respective airline, hotel, or travel supplier and may incur additional charges.


9. Travel Documents

Customers are solely responsible for obtaining and carrying all required travel documents, including:

  • Passports

  • Visas

  • Government-issued identification

  • Vaccination or health certificates (where applicable)

Tripzii is not liable for denied boarding, immigration issues, or travel disruptions caused by missing or invalid documentation.


10. Third-Party Services

Tripzii works with airlines, hotels, tour operators, transport providers, insurance companies, and other travel partners.

These services are governed by the respective provider's own terms and conditions. Tripzii is not responsible for the acts, omissions, delays, or service quality of third-party providers.


11. Limitation of Liability

To the maximum extent permitted by law, Tripzii shall not be liable for:

  • Flight delays or cancellations

  • Hotel overbookings

  • Supplier insolvency

  • Loss of baggage

  • Missed connections

  • Visa refusals

  • Natural disasters

  • Government actions

  • Technical failures beyond our reasonable control

  • Any indirect, incidental, or consequential damages arising from the use of our services


12. Intellectual Property

All content on Tripzii.com, including text, graphics, logos, icons, images, software, and design elements, is owned by or licensed to Tripzii and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or commercially exploit any content without prior written permission.


13. Acceptable Use

You agree not to:

  • Use the website for unlawful purposes.

  • Attempt unauthorized access to our systems.

  • Upload malicious software or harmful code.

  • Interfere with the operation or security of the website.

  • Make fraudulent or speculative bookings.

Tripzii reserves the right to suspend or terminate access for violations of these Terms.


14. Privacy

Your use of Tripzii is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.


15. Force Majeure

Tripzii shall not be liable for delays or failure to perform obligations due to events beyond our reasonable control, including but not limited to natural disasters, pandemics, war, civil unrest, government restrictions, labor disputes, or technical failures.


16. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of India.

Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the competent courts in the location where Tripzii is registered, unless otherwise required by applicable law.


17. Changes to These Terms

Tripzii reserves the right to update or modify these Terms & Conditions at any time. Updated versions will be published on this page with the revised effective date.

Continued use of our services after changes become effective constitutes acceptance of the revised Terms.


18. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us using the contact details available on Tripzii.com. We will make reasonable efforts to respond to your queries promptly.